Medicare Mental Health
Find mental health information and local services. The phone service is available on weekdays, excluding public holidays.
Explore services or call 1800 595 212 →Find a useful next step for yourself, someone you care about, or a person you support at work. Start with urgent help if safety is a concern, or explore services and digital tools below.
If someone is in immediate danger, call 000 or go to the nearest emergency department. These services can help with distress or a mental health crisis:
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You can speak with a service about what you need and which options are available. Costs, referral requirements and eligibility vary by provider.
Find mental health information and local services. The phone service is available on weekdays, excluding public holidays.
Explore services or call 1800 595 212 →A free, 24/7 NSW Health phone service for mental health advice, assessment and referral. Call 1800 011 511.
How the line works →Search for a health service or learn about seeking mental health support. Check the provider's fees and referral arrangements directly.
Explore mental health support →Search Infoxchange's Australian directory by service type and location. Listings include counselling, health, alcohol and drug, housing and other community supports.
Find services near youDigital services range from information and wellbeing tools to guided treatment programs. Choose a resource that suits your needs and speak with a health professional if you are unsure what is appropriate.
A free tool for creating a personal suicide safety plan, including warning signs, coping strategies and support contacts. Use it alongside appropriate personal and professional support.
Open Beyond Now →Explore Australian digital mental health services and resources, including programs, helplines, peer support and information.
Browse the live directorySearch for mental health and wellbeing resources and ways to access support in Australia.
Search resourcesOnline programs for people aged 16 or over in Australia who want practical skills for early or mild mental health challenges. Choose self-guided or practitioner-guided support. This is not a crisis service or ongoing therapy.
See when Check In may be usefulFree information sheets, worksheets and structured modules on concerns such as anxiety, low mood, sleep, self-compassion and worry. CCI advises using these alongside appropriate professional care where needed.
Explore CCI resources →Find nearby help with housing, food, finances, counselling and other everyday needs.
Find local helpOnline programs, apps, information, counselling, peer support and screening or referral services serve different purposes. eMHPrac’s directory helps you understand the type of support each resource offers.
View the latest practitioner guide →These entry points can help you find more relevant support. If you need immediate help, use the services at the top of this page.
Social and emotional wellbeing resources developed for Aboriginal and Torres Strait Islander people.
Explore WellMob →Information and support options for young people and their families.
Explore headspace →Guidance for people caring for someone experiencing mental health challenges, including looking after yourself.
Read carer guidance →AADPA's factsheet addresses common misconceptions that can contribute to stigma and delay support.
Read the AADPA factsheet →Use these TWC exercises to explore wellbeing, motivation, purpose, burnout and team mental health. They are starting points for reflection, not diagnostic assessments.
Choose from six guided self-checks and worksheets, including the Leadership Wellbeing Wheel, Burnout Self-Check and team quiz.
Explore the tools →These self-assessments can help you reflect on your use and decide whether to seek support. A result is a starting point for a conversation, not a diagnosis. If you are worried about your health or safety, speak with a health professional.
Answer questions about your drinking patterns and how alcohol may be affecting you.
Take the DrinkWise quizExplore screeners for alcohol, drug use, gambling, anxiety and depression, with pathways to further support.
Explore Turning Point's tools →Use these guides for conversations and workplace planning. The attached eMHPrac guide is dated August 2024; use its live directory and latest edition for current listings. Assess suitability with the person you are supporting and stay within your professional role.
Search Australian evidence-informed services by topic, audience and type of resource.
Open directoryFind guidance and an overview of Australian programs, services and resources.
View latest guide →An eight-page conversation guide for managers and supervisors on approaching mental health-related stigma at work.
Read the conversation guide (PDF)Practical guidance on mental health, conversations, adjustments, psychosocial risks and workplace support.
Read the workplace toolkit (PDF)Mental Health First Aid Australia's two-page guide on noticing concerns, starting a conversation and considering adjustments.
Read the MHFA guide (PDF)Official Australian Bureau of Statistics releases on causes of death, including intentional self-harm (suicide) deaths.
View ABS causes of death statisticsExplore previous event topics and enquire about future webinars or a tailored session for your organisation.
Explore events →Learn more about Thomas Walker Consulting's mental health training for organisations.
Explore MHFA trainingThis page offers general information and links to independent services. It does not provide diagnosis, treatment or an emergency response. Service details may change; check each provider's website before referring someone.
For counselling, workplace training or a conversation about support for your organisation, contact Thomas Walker Consulting. This enquiry route is not monitored as a crisis service.